FAQ
What are your badges made of?
All badges and hardware are made of marine-grade stainless steel to ensure no rust.
What is the turn around time for custom orders?
Turn around time for custom orders may vary. Initial orders may be completed in 20 business days. Factors like initial art conversion and possible revisions take time.
Do I pay shipping?
We offer free domestic shipping on all orders. Alaska, Hawaii, Puerto Rico, and international shipments subject to different shipping rates, call for details.
Do you take returns?
Due to the custom nature of our products, and each ready-to-wear cap is made to order, we do not offer return or exchanges on orders.
Where do I check the status of my order?
For order updates, email us at orders@badgecaps.com
Can I pick up orders locally?
You are welcome to pick up your custom order at our retail showroom in beautiful downtown Paris, Texas.